My daughter is 5'2", also with long arms, but has fibromyalgia and manages just fine. So where is the savings between extra soap, water and electricity? The 4.7-cu.-ft. Maytag MVWB765FW (available at Best Buy for $809.99) is the largest capacity top-loading agitator washer on the market right now. Have contacted Maytag/Whirlpool which had me wait all day for a service person to not show up! Low water pressure may prevent this washer from filling adequately on auto-select. I love that there is no middle bar (sorry, I forgot what it is called) for the clothes to get tangled around. My parents had a Maytag, (which has always been a good brand) and it clearly cycled clothes in the washer, thoroughly cleaning them. Should’ve just bought a cheap set of washer and dryer. The highest speed is for items that absorb a lot of water, like blankets and towels. After all, peer reviews are a critical part of any scientific process. They said there was no extra charge because of my trouble. The Normal cycle of the Maytag model on default settings used 23.87 gallons of water, and 44.18 gallons with Deep Fill activated. Well, you set the machine for how much water you want it to extract, by choosing a "spin speed." One more thing: When I first ordered from Best Buy, I chose a different machine. Its 4.7-cu.-ft. size is much larger than the 3.5-cu.-ft. washers of a decade ago. :) It spins around loosely until you stop it where you want, and is actually fun to set. Hubby changes parts here and there but nothing major all under $40 but, then the transmission went that was it) I enclosed a picture of my old baby.I got the extended warranty since nothing last in this throw away world. I’m very upset. Not so with this washer. Thank you for your review. I'm still trying to get used to how this washer washes cloths. Higher water level doesn’t help. I have heard people complain that clothes get wrinkled with this type of machine. This washer was such a disappointment on so many levels I would move on. Went with a top load after having a front load for 10 years. Actually, there is ONE dial. I can’t wait to get rid of this washer. If you choose a medium speed, the water will be extracted and your clothes won't get wrinkled. The Maytag's Rapid Wash is very slow for a Quick Cycle, lasting between 35 and 38 minutes. I want my money back or a new machine. Great product. I like the washer. The control panel offers more granular control if you want to turn on Deep Fill, or adjust temperature, soil level, or spin speed. But it can also beat up on clothes, wearing them out too soon. We are very sorry for the frustration you have encountered. I have had this washer for about 6 months now. It makes them dirtier with residue. So nice, friendly, helpful. When looking for this washing machine we look for the largest fastest machine we could find. 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