I then sent another email to this team on the 17th August asking for certain points to be answered. Subject to status. This model stands out for being economical in terms of energy and water usage. GB. I finally ooured the water on my floor and used the machine to suck up the water, which recovered maybe a third of the water, used towels to soak up rest if water. He came today without any parts (?) After yet another complaint they sent out an independent engineer , he said the machine needed a new electrical circuit board which he ordered, yet another engineer came to fit it, said it was now working and lo and behold 1st time I used it SAME PROBLEM ! This shampooer is a total waste of money and if I could give it 0 stars, I would. HORRIBLE customer service. I therefore emailed David Meyerowitz, the Chie Executive Officer, about our situation. After 15/16 months it failed. First calls just seemed to want to sell a warranty plan ! This is great, especially when you dig into the detail of … Brand new washing machine Having what I thought to be a problem…, Hoover Velocity Evo Reach - Stay clear of this model. We ordered a vacuum (over 200$) from their company site. £449.00. Freestanding White. I truly hope you didn't employ the work experience boy as I really don't think engineering is his forte. My 6 month old Hoover oven broke down so I rang the customer service department. Compare. The tumbler is hot and is not spinning so how can this be user error! Hoover WDWFT4138AH 13KG / 8KG 1400 Spin Washer Dryer review got a score of 8.4/10 from customer reviews. Freestanding White. we pay for insurance and have had no functional cooker for over 1 month. The only way to test this would be for the engineer to stick around for 20 washes which they just won't do. £349.99. Hold your horses. Clearly lying and discriminating aganist us. Latest Hoover Tumble Dryer reviews, ratings from genuine shoppers. I have a couple of questions did the work experience lad design this vacuum who has never before operated one as he comes from Mars and didn't understand the brief? I hope I have brought a smile to you face with this complaint In these dreary times. Hoover WDYN9646P (Washer Dryer Combo): 1.3 out of 5 stars from 3 genuine reviews on Australia's largest opinion site ProductReview.com.au. I’m a frontline worker & need my clothes sterile. In the main I use just two cycles but I’m working my way through the manual as we speak ! Awful company Awful company. Purchased a Hoover Velocity Evo Reach machine in April - So I have tried to give it a good go - But now it has to go!! However I would be happy to become a product tester who would give you a honest review rather than the clueless fools you have used in the past leading you to market this piece of rat poo! bought a Hoover Powerdash Pet carpet shampooer. Washer dryer combos are a great option for inner-city living, where small apartments mean every square centimetre counts, long days at the office make coming home to clean laundry that's already dry a welcome relief, and small one or two person households means the smallish (compared to a standalone appliance) dryer capacity limit probably won't be an … Key Features. PLEASE AVOID PEOPLE. Washer Dryers (82) Price. discover more. Fastest tumble dryer. There is no reply as today 20th August. I am sorry but i received my new Hoover RD1076JDUK washer dryer a few weeks ago and i hate it. Hoover (89) Type of dryer. And when you do get to the end and submit, a message will always appear saying 'something went wrong' and to call a number. I eventually got through to the right department who, after asking my run through some tests, decided that the brush head was in fact a ‘consumable’ and asked me for £48 for a replacement! You need to tick this box before you can register. Thanks for signing up. I’ve talked to the person from customer service. Hoover WDWOA496HC. Customer Reviews — Hoover H-WASH 300 Integrated 8Kg / 5Kg Washer Dryer - White / Chrome - A Rated. When you start to hoover there is an horrific click as you flex the head like you are breaking a branch of a 80 Yr old oak tree. The team that worked on this review . Reviews of Hoover Dynamic Next Advance WDXOA4106 10Kg / 6Kg Washer Dryer. Quiet, lots of suitable programmes for my laundry needs. Also nice follow up call from another lady who's name I can't remember. complaint via email sent on the 12th of october reply received on the 12th promising a phonecall in 48hrs ive had none nor any REPLY TO MY EMAILS. Product Review: The Hoover WDXOC485A-80 is a freestanding washer-dryer that can wash up to 8kg and dry up to 5kg. Customer Reviews — Hoover H-WASH 300 Integrated 8Kg / 5Kg Washer Dryer - White / Chrome - A Rated ... First time I've had a combined washer dryer rather than seperate appliances. Two weeks to fix a relatively new oven under warranty is terrible and will certainly put me off buying Hoover again! And as well as tidy he was very friendly. Find out if it's worth it in our full review. I then asked for a loan machine or replacement, he said he would Escalate the case to Resolutions. Katie Reseburg . The one time i had the misfortunate of calling i was chuckled at on the phone by the worst caller handler called Leanne ive ever had the misfortunte of spweaking to. Bosch Series 4 Heat Pump Tumble Dryer. Do Hoover not realise a complaint is a Negative against the business, they have a chance to change this to a positive. After constantly calling customer service to let them know, they gave me the run around and said I just had to wait Finally was able to bring there and service center said they can’t repair and I need to send back/contact customer service. I've returned my hoover h upright 500 to argos today for a full refund. Hoover Dynamic Next WDXOA496C 9Kg / 6Kg Washer Dryer with 1400 rpm - White / Chrome - A Rated, 9kg drum capacity - great for medium-sized households, Automatically adjusts settings to take care of clothes, Hygiene+ and 90 degree cycles help kill germs, Control your appliance with an Android smartphone app, Need help? Big mistake the panel is damaged & the rubber had a split in the crease . instead they insist on us the customer as refusing them access which is utter complete lies who wants a unsafe cooker to be told by THEIR OWN engineer that the wires keep burning out and shorting circuit THIS IS DANGEROUS yet we've been ignored. I rang the Hoover helpline/ customer service as I’d had a washing machine delivered 14 days before and it wasn’t working properly, hoping to sort it out the lady was very very rude and told me that Even though the machine I’d bought was a 10KG machine the instructions manual on page 18 states that you cannot put more than 2.5 kg of washing on a daily wash, I told her that I’d needed to freshen up a child’s duvet cover and pillow case and she told me that it would be too heavy when wet for the machine, this is ludicrous a machine that hoover claim is 10KG cannot actually wash that weight of washing on any program except the cotton 5 hour one.When I tried to explain that the reason I bought the machine was because of the short 30 degree wash cycle, I was told that I should have read the specifications for the machine prior to purchase, I actually did do this and nothing was mentioned, I also told her that the machine was so noisy when the drum turned and spinning that it sounded like a police siren coming down the road, she was very unhelpful dismissive and rude to me, So much so that she had me in tears on the phone.It was so bad that I ended up going back to the retailer who I purchased from and they were very very helpful, they are replacing it with a non Hoover machine, thank goodness!I absolutely would NOT recommend a Hoover appliance and I certainly wouldn’t recommend contacting their customer service centre, the appliances are poor quality and the bad customer service they provide is absolutely shocking! 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